Privacy Policy for Alquimie

Introduction

Alquimie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital transformation services.

By using Alquimie, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Email address, name, and profile information when you create an account
• Project Materials: Text, images, and content you upload for digital transformation projects
• Preferences: Your project preferences, communication settings, and app preferences
• Payment Information: Processed securely through third-party payment systems (we don't store credit card details)
• Referral Information: Referral codes used or shared

Information Collected Automatically

• Usage Data: Session frequency, duration, feature usage, and interaction patterns
• Device Information: Device type, browser version, unique device identifiers
• Analytics Data: App performance, error reports, and user interaction patterns
• Project Data: Start/end times, completion rates, project metrics

Information from Third-Party Services

• Authentication Services: Basic profile information from Google or other providers when using social login
• Payment Services: Transaction confirmations from payment processors (no financial details stored)

How We Use Your Information

We use your information to:

• Provide Services: Create and manage your account, deliver digital transformation services
• Personalize Experience: Customize content based on your preferences and project patterns
• Process Payments: Handle subscriptions and service payments
• Improve Our Service: Analyze usage patterns to enhance features and fix issues
• Communicate: Send important updates, respond to support requests
• Safety and Security: Detect and prevent fraud or abuse

Data Storage and Security

Where Your Data is Stored

• Database: Secure cloud infrastructure with row-level security
• Authentication: Secure tokens stored with industry-standard encryption
• Content: Your uploaded materials are stored securely with encryption at rest

Security Measures

• Encryption: TLS/SSL for data in transit, AES encryption for data at rest
• Access Control: Row-level security ensuring you can only access your own data
• Authentication: Secure OAuth 2.0 and JWT tokens
• No Sensitive Storage: No passwords or payment details stored directly

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• Service Providers: With trusted partners for data hosting, analytics, and service optimization
• Legal Requirements: If required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

Your Rights and Choices

You Can:

• Access Your Data: Request a copy of your personal information
• Update Information: Edit your profile and preferences anytime
• Delete Your Account: Remove your account and associated data
• Opt-Out: Disable analytics tracking in settings
• Export Data: Download your project materials and progress

Data Retention

• Active Accounts: Data retained while account is active
• Deleted Accounts: Personal data deleted within 30 days of account deletion
• Anonymized Data: May retain anonymized usage statistics for improvement

Children's Privacy

Alquimie is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Alquimie, you consent to such transfers.

California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date
• Sending a notification for material changes
• Requiring acceptance for significant changes

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@hypnopedia.co

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data based on:

• Consent: For optional features and marketing
• Contract: To provide our services
• Legitimate Interest: For service improvement and security